Where Customer Experience
Meets Commercial Performance
Why EQ50 DIGITAL
Ecommerce Websites And Apps Built Around Customer Experience.
Our focus is the creation of customer-facing digital experiences that are commercially effective, operationally practical and designed around how ecommerce businesses actually operate.
We combine UX, UI, ecommerce development and structured delivery management to improve the full customer journey across browsing, checkout, delivery, returns and account management.
What We Deliver
Customer Journeys
Designed To Drive Growth.
UX & UI Design
Creating scalable interface systems and customer-facing digital experiences across web and mobile.
UX Strategy | Wireframes | UI Design | Prototypes | Design Systems
Journey Design
Designing responsive ecommerce experiences across browsing, checkout and account journeys.
User Flows | Responsive Experiences | Checkout Journeys | Account Experiences
Delivery & Launch
Structured ecommerce delivery through planning, testing, launch, roll-out and stabilisation.
Requirements Definition | UAT | Release Management | Cross-Device Testing
How We Deliver
Digital Experience Transformation
Align
Clarify the Business Priorities
Definition of the commercial objectives, customer experience goals and operational requirements behind the digital experience.
Assess
Diagnose and scope
We assess the current journey, functional requirements, usability needs, platform constraints and delivery dependencies.
Shape
Design the experience
We shape the UX, UI, customer journey and ecommerce functionality required to create a usable and commercially effective experience.
Execute
Deliver the change
We drive the design work, development, testing, launch and post-launch activity through a structured process.