Privacy Policy

Where processing is necessary for legitimate business purposes, such as responding to enquiries, managing business relationships, reviewing job applications, improving website performance, or conducting B2B direct marketing to individuals at organisations that may have a genuine interest in our services.

Legal obligation

Where processing is required to comply with legal, tax, accounting, employment or regulatory obligations.

6. Recruitment data

If you apply for a role with EQ50 DIGITAL, we will use your personal information to assess your suitability for current or future opportunities.

This may include reviewing your CV, contacting you about your application, arranging interviews and keeping recruitment records.

We may retain recruitment information for up to 12 months after the recruitment process concludes in case suitable future opportunities arise, unless you ask us to delete it sooner where applicable.

7. Special category data

We do not actively request special category data through this website.

If you choose to provide information relating to health, ethnicity, religion, disability or other sensitive categories, we will only process it where lawful and necessary, such as for recruitment adjustments or legal compliance.

8. Automated decision-making

EQ50 DIGITAL does not make decisions about individuals based solely on automated processing. No profiling or automated decision-making with legal or similarly significant effects takes place.

9. Sharing personal information

We do not sell personal information.

We may share personal information with:

• Website hosting providers;
• IT and cloud service providers;
• Email and communication platforms;
• Professional advisers;
• Recruitment or HR support providers;
• Legal or regulatory authorities where required;
• Clients or delivery partners where necessary for agreed services.

Where we use third-party providers, we require them to handle personal information securely and only for the agreed purpose.

10. International transfers

Some of our service providers may process personal data outside the UK. Where this occurs, we take appropriate steps to ensure the information is protected in accordance with UK data protection law.

This may include relying on UK adequacy regulations, International Data Transfer Agreements (IDTAs), UK Addenda to EU standard contractual clauses, or other lawful transfer mechanisms.

If you would like further information about the safeguards in place for any international transfers, please contact us.

11. How long we keep personal information

We only keep personal information for as long as necessary for the purpose for which it was collected. Indicative retention periods are as follows:

• Enquiry and contact form data: up to 12 months from the date of enquiry, unless an ongoing business relationship develops.
• Recruitment data: up to 12 months from the end of the recruitment process, unless an offer of engagement is made, in which case data will be retained as part of the engagement record.
• Client and supplier data: for the duration of the engagement and for up to 6 years thereafter, in line with the standard limitation period for contract claims under English law.
• Business prospecting data: until the purpose is fulfilled or the individual opts out.
• Website analytics data: in accordance with the data retention settings of the analytics platform in use.

Where personal information is no longer required, we will delete it or anonymise it appropriately.

12. Your rights

Depending on applicable law, you may have the right to:

• Request access to your personal information;
• Request correction of inaccurate or incomplete information;
• Request deletion of personal information;
• Object to processing, including processing for direct marketing purposes;
• Restrict processing in certain circumstances;
• Request portability of your information;
• Withdraw consent where processing is based on consent.

To exercise any of these rights, please contact us using the details below. We will respond within one month as required by UK GDPR.

13. Cookies and analytics

We may use cookies and analytics tools to understand website usage and improve performance.

Non-essential analytics or tracking technologies will only be used where appropriate consent has been provided. Further information is available in our Cookie Policy.

14. Security

We take reasonable technical and organisational steps to protect personal information against unauthorised access, loss, misuse or disclosure.

However, no website or online transmission is completely secure. We cannot guarantee the absolute security of information transmitted to or from this website.

15. Links to other websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices, security or content of those websites.

16. Complaints

If you have concerns about how we handle your personal information, please contact us first so we can try to resolve the issue.

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK’s data protection supervisory authority, at ico.org.uk.

17. Changes to this policy

We may update this Privacy Policy from time to time. Any updates will be published on this page with a revised date.

18. Contact

For privacy questions, requests or complaints, contact: contact@eq50.com