An Independent
Assessment Of Your
D2C Operation.
Clarity On Where To Focus
A review of your logistics operation and improvement priorities
Receive a practical, independent view of where your current operation is working, where risk may be building, and where targeted improvements could create measurable value.
This assessment is designed for brands reviewing fulfilment, carrier performance, delivery options, returns, international shipping, operational processes or the technology dependencies that sit behind them.
One hour of your time, no cost, and no requirement to engage EQ50 DIGITAL after.
Focus Where It Matters
Four Areas.
One Report.
Fulfilment model and operating setup
How your fulfilment model, partner setup, peak exposure and ownership structure align with your scale.
Technology dependencies
Where platforms, integrations, data flows or process design may be limiting logistics performance.
Carrier and delivery proposition
How your carrier mix, service levels, cut-offs, checkout promise and tracking experience are performing.
Returns operating model
How returns are initiated, communicated, processed and where complexity may affect margin.
From Insight To Priorities
Findings Worth Keeping.
Every assessment surfaces key risks, priority opportunities and a roadmap ready to action immediately.
The Process
One Hour Of Your Time.
Start To Finish.
A 15 minutes call with us
We confirm the assessment is relevant and provide access to the questionnaire.
A 15 minutes questionnaire
You complete a confidential and password-protected questionnaire.
A 30 minutes findings call
We will present the findings, explain the priority areas and the recommend next steps.
Receive your full written report
There is no requirement to engage EQ50 Digital after receiving the assessment.
Frequently Asked Questions
Will you ask for commercially sensitive or confidential information?
No. The questionnaire is designed around your operating model not your contracts, financials or similar. You can complete it without disclosing sensitive commercial detail but we always offer to put an NDA in place.
Do you share our information with third parties?
No. The information provided to EQ50 DIGITAL is not shared with third parties for any purpose, including marketing, resale or external use.
Are the recommendations tied to particular vendors or platforms?
No. We are vendor-neutral. Any recommendations are based on operational fit, customer impact and commercial viability, not on relationships with technology or logistics providers.
What happens after I receive the report?
Nothing is required. The report is yours to keep and act on however you choose, with your own team or another partner. If you would like our help delivering against it we are glad to discuss it.
Why is the questionnaire password protected?
The short introductory call lets us confirm it the assessment fits your current model before you spend any time on it.